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Legal

Terms of Service

Last updated:

These Terms govern your use of the Virtual Solutions VE website, free workspace, and Virtual Executive ("VE") services, operated by Virtual Solution LLC ("we," "us"). By using our services, you agree to these Terms.

1. Our services

We recruit, vet, train, and manage dedicated Virtual Executives for clients, and provide a project-management workspace. You direct the work and outcomes; we manage the VE relationship. A VE is an independent contractor placed and managed by us — not your employee.

2. Accounts & the free workspace

You may create a free workspace account without engaging a VE. You're responsible for keeping your login credentials secure and for the content you add. You must provide accurate information and be at least 18. We may suspend accounts that are misused or violate these Terms.

3. Billing & cancellation

  • VE plans are billed monthly at the rate shown at signup. There are no long-term contracts — billing is month-to-month and you may cancel anytime; cancellation stops future charges.
  • Payments are processed by Stripe. Fees are non-refundable except as required by law or expressly stated.
  • We can pause billing for extended breaks with reasonable notice (typically 7 days).

4. 30-day replacement guarantee

If your VE isn't performing to standard within the first 30 days, we will replace them at no additional cost. This guarantee covers replacement of the VE; it is not a cash refund unless required by law.

5. Acceptable use

You agree not to use our services for unlawful purposes, to ask a VE to perform illegal or unethical work, or to attempt to circumvent our management relationship by directly hiring a placed VE outside our agreement during the engagement and for a reasonable period after.

6. Confidentiality & data

Every VE signs a confidentiality/NDA agreement before accessing your systems. Your data, clients, and intellectual property remain yours. Our handling of personal data is described in our Privacy Policy.

7. Intellectual property

Site content, branding, and the workspace software are owned by us. Work products created by your VE for you, in the scope of your engagement, belong to you.

8. Third-party services

Our services rely on third parties (Supabase, Brevo, Stripe, Calendly, Vercel). We're not responsible for their availability or actions, and their terms may also apply.

9. Disclaimers & limitation of liability

Services are provided "as is." To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability is limited to the fees you paid us in the three months preceding the claim.

10. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Disputes will be resolved in the courts located in California.

11. Changes

We may update these Terms; continued use after changes means you accept them. The "last updated" date reflects the current version.

12. Contact

Questions? Email Contact or write to Virtual Solution LLC, 444 Alaska Avenue, Suite #BVQ938, Torrance, CA 90503, USA.

This page is provided for transparency and is not legal advice. Have a qualified attorney review it for your business.

Virtual Solutions VE

Dedicated, AI-trained Virtual Executives — recruited, trained, and managed for entrepreneurs. From $989/month.

5% of every payment funds Filipino children's feeding & education.

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